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The City of Nitro is soliciting bids for a phone system and service to the system with the following requirements: utilization of the Broadsoft Platform; UC One Communicator App option for all users; Unlimited US based Helpdesk 24 hours a day; simplified billing to include all locations on a single bill; includes Edgemarc Session Border Controllers; onsite support center within 30 miles of Nitro City Hall; bidder must own the processes/administration for proposed VOIP solution to reduce break/fix and configuration change response times; capability for using analog lines as emergency backup to make and receive calls; survivability to permit internal phone call routing in case of an internet outage; service contract limit of one year; contract required to allow city of Nitro to disable users at seasonal facilities when closed for winter so payment is only for months when the facilities are open; contract required to allow the addition and removal of users from monthly billing as needed. For more information email . Sealed bids are to be submitted to Recorder Rita Cox, Nitro City Hall, 20th Street and Second Avenue, Nitro, WV 25143 or mailed to P. O. Box 308, Nitro, WV 25143 by 3:00 pm, Friday, January 25, 2019. Bids are to be opened at 7:00 pm, February 5, 2019 during Nitro City Council meeting.